Frequently Asked Questions

CARING FOR THE WICK:

- Cut the grass regularly
3 to 5 mm drill bit with the Drill Bit Cutter.

HOW TO USE YOUR CANDLE PROPERLY AND TAKE CARE OF IT:
- When using for the first time, let the candle burn for 1 hour 30 minutes until the wax on the surface has become liquid.

- Do not leave the candle burning for more than 3 hours or the glass may break. Avoid placing it on a fireplace or near an area that is too cold.

- To extinguish it, prefer to use a snuffer to avoid smoke and any splashing of liquid wax.

- It is best to air out your home after burning a candle.

ONE CANDLE, ONE DECORATION:
- Candle suitable for all types of rooms
- Perfume delivering a note of freshness to your interior

AN ENEMY...THE COLD:
- We recommend an ambient temperature of 20°C in the place where the candle will be placed.
- The wax will not be completely smooth if the temperature is not right

UNDERSTAND EVERYTHING ABOUT OUR PERFUMES

Vanilla
Let yourself be seduced by the sweetness embodied in "Vanille", a gourmet symphony that begins with light notes of hawthorn. At its heart, vanilla reigns supreme, evoking warmth and comfort. The finale, rich with nuances of caramel, envelops the senses in an unforgettable sweet delight.

Honey
Embark on a sweet escape where the warmth of honey meets the floral delicacy of orange blossom. Delicious nuances of vanilla intertwine to create a sweet and comforting fragrance, like a soft and reassuring embrace.

Fig
At the crossroads between green freshness and gourmandise, this scent opens with a fruity and green harmony, then revealing an authentic heart of fig, ultimately resting on a comfortable base of tonka bean and amber accord.

Thyme, Rosemary
Treat yourself to a walk in the Corsican scrubland with this aromatic essence. The opening of lavender and mugwort instantly transports you to the maquis, where nature reigns supreme. At its heart, the robust notes of thyme and rosemary evoke the wild hills of Corsica. In the finish, cedar combines with tonka bean to create an impression of warmth and wild earth, a vibrant tribute to the raw beauty of the Isle of Beauty.

DELIVERY

YOU RECEIVED A DAMAGED ITEM.
WHAT CAN YOU DO?
We are sorry to hear this. Please just send us a photo of the damaged item to the following email address: marinacandela.sav@gmail.com, and we will send you a similar replacement item as soon as possible.

YOU STILL HAVE NOT RECEIVED YOUR ORDER.
WHY IS IT TAKING SO LONG?
We apologize for the delay. Sometimes shipments can take longer than expected. If you still need help tracking your package or would like additional information, please contact us by email at marinacandela.sav@gmail.com.

BACK

ANY ITEM RETURNED WITHIN 30 DAYS OF PURCHASE WILL BE REFUNDED IN FULL.
We do our best to resolve any issues our customers may have with their online items.

If you still wish to receive a refund on your order, we can of course make the payment, in the event that the recourse is made within 30 days following the date of the order and that the product(s) concerned are not on sale.

For more information, please read more about our refund policy.